16 Jan
16Jan

QuickBooks error code OL-222 takes place when a regular user tries to import QuickBooks company file. When you try to import a .QBW file from the genuine bank’s website, you may get this error message on your screen due to several technical reasons. QuickBooks online banking feature allows you to keep track of your business transactions and get precise P&L reports. However, technical reasons may sometime create hurdles in managing QuickBooks Online Banking operations. In this blog, we will reveal and resolve the common reasons that trigger QuickBooks error OL-222.


Getting QuickBooks bank error code OL-222? Dial our QuickBooks error support phone number (844)-888-4666 to get relevant support

QuickBooks Online Error Code OL-222: Description 

When the error code OL-222 takes place, you will see an error message that says, “QuickBooks was not able to complete your request. Please contact your financial institution (OL-222).” Furthermore, the error message also explains the reasons and impact of the error on your business accounting. It elaborates that the QuickBooks is not getting the correct response from your Bank’s website due to a scan error. Unsupported characters in the file name can also be an apparent reason behind the QuickBooks error code OL-222. 


Primary Causes behind QuickBooks Online Banking Error Code OL-222: 

  1. Below are the main reasons that can give rise to Intuit QB error OL-222 while importing QuickBooks company file. 
  2. When a scan error received in server response
  3. Involvement of unsupported characters in QuickBooks company file that violates Open Finance Exchange (OFX) standards (OFX defines the standards for exchange between the financial institutions and QuickBooks)
  4. The company file may have incorrect formatting that causes QuickBooks error OL-222

How To Troubleshoot Error Code OL-222 In QuickBooks? 

After seeing the possible causes promoting QuickBooks Error OL-222, let’s proceed to the troubleshooting solutions for the annoying technical error code.

Solution 1: Rectify the Wrong Formatting Of QuickBooks Company File

If the QuickBooks online banking error OL-222 is caused due to the incorrect formatting of .QBW file then you can rectify it by following these steps- 

  1. Right-click QuickBooks company file (.QBW) and Click Edit from the drop-down list
  2. Now open the file into a suitable text editor
  3. Use Find option in the text editor to locate and delete “&” text
  4. Save the file and open it within QuickBooks Desktop

If the QuickBooks error OL-222 persists, try the next procedure. 

Solution 2: Update Your Accounting Software to the Latest Release 

Updating QuickBooks Desktop software to the latest version can help you in troubleshooting the error OL-222. You need to check if a new update is available in the first place. On finding update QuickBooks and backup your crucial accounting data. Now try to import QuickBooks company file once again, to check whether QuickBooks error OL-222 is fixed or not. 

Solution 3: Download FIDIR.txt File Over Again

Financial Institutions Directory (FiDir) in QuickBooks Desktop ensures that you have the latest information from your bank. 

  1. Create a new FIDIR.TXT file and delete the old one.
  2. Now copy-paste the new file into Downloads & Resources folder.
  3. Perform the same step in QuickBooks that was giving QuickBooks error code OL-222.  

If none of the steps helped in troubleshooting the QuickBooks error code OL-222, dial our QuickBooks error support number (844)-888-4666 for fast assistance.

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